FAQ

1. What’s included in Cham Connection's "Arrive Alive" guarantee?

  • We guarantee that all chameleons and live feeders arrive alive and in good health. Each shipment is carefully packaged to maintain a safe and comfortable environment, and we use expedited shipping to minimize travel time.

2. How long does shipping take, and can I track my order?

  • We prioritize fast, reliable shipping, typically delivering within 1–2 business days for live animals. Once your order is shipped, we’ll send you a tracking link to follow its progress.

3. What should I do when my chameleon arrives?

  • Upon arrival, gently transfer your chameleon to its enclosure and allow it time to acclimate. Avoid handling it right away so it can adjust to its new surroundings peacefully.

4. What are Cham Connection’s care standards for chameleons?

  • Our chameleons are raised in a temperature- and humidity-controlled environment, with daily access to UVB lighting and the best possible nutrition. We prioritize the health, well-being, and genetic quality of every chameleon.

5. How do I care for my chameleon?

  • We provide a care guide with each purchase to ensure you have all the information you need on feeding, hydration, lighting, and environmental needs. You can also reach out to our team with specific questions at any time.

6. Can I return or exchange a chameleon?

  • Due to the sensitive nature of chameleons, we typically do not accept returns or exchanges. However, if you encounter any issues, please contact us, and we’ll do our best to help resolve your concerns.

7. Do you offer any guarantees on the chameleon’s health or color?

  • Yes, we prioritize genetic quality and breed only the healthiest, most vibrant chameleons. While color variations can naturally occur, we provide chameleons that meet our high standards of appearance and health.

8. How do you ensure the quality of live feeders?

  • Our live feeders are guaranteed to be fresh and nutritious. We inspect each batch for quality and carefully package feeders to maintain their health in transit.

9. Can I choose the specific chameleon I want to purchase?

  • Yes, if you're looking for a particular chameleon, feel free to contact us, and we’ll help you select one that meets your preferences in terms of color, size, and temperament.

10. Who can I contact if I have more questions?

  • Our team is here to assist you! If you have questions that aren’t covered here, please reach out via our Contact page or connect with us on Instagram @ChamConnection.

Our Commitments

Our Commitment to Captive-Bred, Healthy Panther Chameleons

At Cham Connection, we take pride in offering only the highest quality Panther Chameleons, each of which is 100% captive-bred and raised to the highest standards. Our dedication to ethical breeding practices ensures that every chameleon we offer is healthy, well-socialized, and accustomed to safe and nurturing environments from the very start.

  • Ethical Captive Breeding: All of our Panther Chameleons are carefully bred in captivity, eliminating the need for wild capture and promoting sustainable, responsible reptile care. We are committed to supporting conservation efforts and minimizing the impact on wild populations.
  • Raised with Care: Our team of experts closely monitors the health and development of each chameleon from hatching through juvenile stages, ensuring they receive the proper nutrition, hydration, and care they need to thrive.
  • Top-Quality Standards: From carefully controlled habitats to individualized attention, we ensure each chameleon meets our high standards for health, temperament, and vibrancy.
  • Preparation for New Homes: By raising our chameleons in controlled environments and handling them gently, we help them acclimate to human interaction, making them more adaptable and social for their new families.

Choosing a Panther Chameleon from Cham Connection means you’re selecting a pet raised with expertise, care, and respect for both the chameleon and its natural needs. We’re dedicated to providing you with an exceptional, healthy, and beautiful reptile that will bring joy and color to your life for years to come.

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